Shipping policy
🎀 SHIPPING & PREORDER POLICY
At Boujee Mama Boutique, many of our items are sourced from trusted outside suppliers, which allows us to offer you a wide variety of unique and high-quality products 💕
⏳ PROCESSING & SHIPPING TIME
All preorder items have an estimated delivery timeframe of 3–6 weeks from the date your order is placed.
Please note:
- Processing and shipping times may vary depending on the item and sale type
- Delays can occasionally occur that are outside of our control
By placing an order, you acknowledge and agree to these timeframes.
🚫 ORDER CHANGES & CANCELLATIONS
ALL SALES ARE FINAL. NO REFUNDS.
Once your order has been placed with our supplier:
- Orders cannot be changed or canceled
- Please double-check all details before purchasing (size, color, quantity, etc.)
Sizing may vary by supplier. If you are unsure of your size, we are happy to provide measurement charts when available.
📦 SHIPPING RATES
Shipping is a flat rate of $9, but may vary depending on the size and quantity of your order.
📬 DAMAGED OR DEFECTIVE ITEMS
We take pride in providing quality products and will never knowingly send damaged items 💖
If your item arrives with an obvious defect or damage:
- You must contact us within 48 hours of delivery
- Please include photos of the item and packaging
If approved, we will offer:
- A store credit, or
- A replacement/reorder
⚠️ IMPORTANT SHIPPING NOTICE
Once your package has been shipped and marked DELIVERED, Boujee Mama Boutique is not responsible for lost, stolen, or misplaced packages.
If you experience an issue:
- Please check with neighbors and your local post office
- You may also contact the shipping carrier directly
We will always do our best to assist, but responsibility lies with the carrier once delivered.
💖 THANK YOU
Thank you so much for supporting my small business—it truly means the world to me. I appreciate your patience, trust, and understanding while we work to bring you the best items possible 🫶