Terms of service
🖤 PREORDER POLICY (READ BEFORE PURCHASING)
By placing an order with Boujee Mama Boutique, you agree to the following preorder terms:
✨ WHAT IS A PREORDER?
Preorder items are not in stock at the time of purchase. These items are specially ordered just for you after your order is placed.
⏳ PROCESSING & SHIPPING TIME
- All preorder items are submitted to our vendors on Mondays
- Please allow 3–6 weeks for processing and delivery
- This timeframe may vary depending on vendor delays, holidays, or shipping carriers
🚨 If you need an item by a specific date, please do not order preorder items.
📦 ORDER SHIPPING POLICY
- If your order contains both preorder + in-stock items, your order will ship once ALL items are ready
- We do not split shipments unless additional shipping is paid
📧 ORDER UPDATES
- You will receive updates as your order progresses
- If you ever need an update, please contact us and we will gladly help
❌ NO CANCELLATIONS / NO REFUNDS
- All preorder purchases are FINAL SALE
- Once your order is placed, it cannot be canceled, refunded, or changed
🚚 DELIVERY & RESPONSIBILITY
- Once your package is marked DELIVERED, we are no longer responsible for the package
- Please ensure your shipping address is correct at checkout
- We recommend secure delivery locations
⚠️ CHARGEBACK POLICY
- Filing a chargeback without contacting us first to resolve an issue is considered fraudulent behavior
- Customers who file chargebacks may be permanently banned from future purchases
💬 CUSTOMER SUPPORT
We are a small, one-person business, and while we do our best to respond quickly, please allow time for replies. We truly appreciate your patience and support 💖
If you have any questions about your order, please reach out—we are always happy to help!